Privacy Policy and Cookies
1. Data Controller
Innovation by KAIZEN™, Lda., legal person no. 516 695 410, based in Castelo Branco, hereinafter referred to as ‘Innovation by KAIZEN™’, is responsible for the processing of personal data, committed to processing this with full transparency and in strict respect for the right of privacy, as well as fundamental rights, freedoms and guarantees, ensuring full compliance with the Data Protection Law, and can be contacted by telephone on 21 145 25 00 or via e-mail: info@innovationbykaizen.com.
2. Personal Data
Innovation by KAIZEN™ does not collect any personal data about you unless you voluntarily choose to provide your details by completing the available registration or contact forms. By submitting your data to Innovation by KAIZEN™, either by registering or contacting them, you are expressing your consent regarding the processing of your personal data under the terms foreseen within this ‘Privacy Policy’.
3. Data Processing
The data provided will be handled by Innovation by KAIZEN™ in accordance with the applicable legal precepts, namely:
a. Treated lawfully and with respect in the principle of good faith.
b. Collected for specified, explicit and legitimate purposes, and not further processed in a way incompatible with those purposes.
c. Accurate and, if necessary, kept up-to-date, with appropriate steps being taken to ensure that any inaccurate or incomplete data is erased or rectified, with regard to the purpose for which they were collected or for which they were further processed.
d. Kept in a way that allows the identification of the data subjects for only as long as necessary and for the purposes of the collection or subsequent processing, which is two years for the purposes of email marketing. After the specified period, the data will be deleted or anonymised. In the case of registration for online purchases, the data will be kept until the user deletes them from the site.
4. Sensitive Data
The data requested on the site is not considered, under the applicable legislation, as sensitive data, and therefore the inherent restrictions do not apply.
5. Cookies
Innovation by KAIZEN™ uses ‘cookie’ technology for the following purposes: to prevent the user from having to repeat the input of previously requested information, to make a total estimate of website visitors and traffic and to tailor website content and services to the user's interests and preferences.
6. Purpose of Data Processing
The personal data Innovation by KAIZEN™ collects about you will be used for the following purposes: to provide you with information regarding products, services or events, directly or indirectly related to Innovation by KAIZEN™; to carry out customer satisfaction surveys, and to develop Innovation by KAIZEN™ marketing actions. The data may also be used for any additional purpose directly related to the original purpose for which it was originally collected.
7. Data Circulation
Innovation by KAIZEN™ commits not to pass on personal data collected about you to any third party, except in the following circumstances:
- Transmission of the elements necessary for the delivery of services ordered by you to Innovation by KAIZEN™ supplier companies and transport companies, where necessary
- Requested by the administrative or legal authorities
- Danger or perpetration of fraud or other unlawful activities - such as attacks on the technology and information systems of Innovation by KAIZEN™.
8. Access, Rectification and Deletion of Data
You have the right to obtain, freely and without restriction, at reasonable intervals, rapidly and free of charge, information about your data and its processing. At any time, you may also, free of charge, rectify and delete data provided to Innovation by KAIZEN™. To do this, send an email to info@innovationbykaizen.com stating your request, or use the various links within the communication media that you receive from Innovation by KAIZEN™.
9. Data Security
Innovation by KAIZEN™ uses standard security measures to prevent your personal data from being viewed or used by unauthorised third parties. Except in the case of intent or serious fault, Innovation by KAIZEN™ is not liable for any losses you may suffer due to any loss, unauthorised access, misuse or alteration of the data collected attributable to the unauthorised or fraudulent conduct of a third party.
10. Updates
Innovation by KAIZEN™ may at any time update or change the information in this ‘Privacy Policy’, so we recommend you view it frequently.
11. Control Authority
In legal terms, the data subject has the right to lodge a complaint with the National Data Protection Commission or another supervisory authority designated by the applicable legal system.